The role of a general visitor is to help us to check that an arrangement is working like it should.
We can ask a general visitor to visit a person who has a decision support arrangement or their decision supporter. As part of a visit, they may talk to the person and their decision supporter about the arrangement. They may also talk to other people who have relevant knowledge or information. They may look at and take copies of relevant documents, such as bank records and healthcare records.
The general visitor must send a report to us after every visit.