Complaints about a co-decision-maker

You can make a complaint to us about a co-decision-making agreement or a co-decision-maker.

Complaints must be for one or more of the following reasons. A co-decision maker:

  • Has made or is trying to make decisions with the person that are not included in the co-decision-making agreement
  • Has made or is trying to make decisions on behalf of the person
  • Is not following the guiding principles or the code of practice for co-decision-makers
  • Is not suitable for the role
  • Is no longer eligible to perform in the role
  • That fraud, coercion, or undue pressure was used to get the person to make, change or cancel the co-decision-making agreement.

Complaints about a co-decision-making agreement:

  • A co-decision-making agreement does not reflect the will and preferences of the person
  • The person did not have capacity to make a co-decision-making agreement at the time it was made
  • The person has capacity to make one or more decisions in a co-decision-making agreement and does not need to make these decisions with a co-decision-maker
  • The person does not have capacity to make one or more of the decisions in a co-decision-making agreement even with a co-decision-makers help.