Complaints about a decision-making assistant

Any person will be able to make a complaint to us about a decision-making assistant. Complaints must be for one of the following reasons:

  • a decision-making assistant is helping with decisions that are not included in the agreement
  • a decision-making assistant is trying to make decisions on behalf of the person
  • a decision-making assistant is unable to perform their functions and responsibilities
  • fraud, coercion or undue pressure was used to get the person to make the agreement
  • the decision-making assistant is no longer eligible to perform in the role
  • the decision-making assistant is ill-treating or neglecting the person