Government departments and statutory agencies
Citizens Information Board
The Citizens Information Board is the national agency responsible for supporting the provision of information, advice and advocacy on social services, and for the provision of the Money Advice and Budgeting Service.
Go to Citizens Information Board
Department of Health
The Department of Health’s mission is to improve the health and wellbeing of people in Ireland by delivering high quality health services and getting best value from health system resources.
Go to Department of Health
Department of Children, Equality, Disability, Integration and Youth
Department of Children, Equality, Disability, Integration and Youth's mission is to enhance the lives of children, young people, adults, families and communities, recognising diversity and promoting equality of opportunity.
Go to Department of Children, Equality, Disability, Integration and Youth
Health Service Executive (HSE)
The HSE provides all of Ireland’s public health services in hospitals and communities across the country.
Go to HSE
MyGovID is a single account that lets you use services from many government departments in Ireland. You will need a MyGovID to access our service.
Go to MyGovID
Irish Human Rights and Equality Commission
The Irish Human Rights and Equality Commission (IHREC) is Ireland’s national human rights and equality institution. IHREC is the independent monitoring mechanism for UNCRPD in Ireland.
Go to IHREC
Legal Aid Board
The Legal Aid Board is an independent, publicly funded organisation providing civil legal aid and advice, family mediation services, and administering three ad-hoc legal aid schemes connected with criminal matters.
Go to Legal Aid Board
Mental Health Commission
The Mental Health Commission is an independent regulatory body. Its main functions are to promote, encourage and foster high standards and good practices in the delivery of mental health services and to protect the interests of patients who are involuntarily admitted. The Commission is responsible for the establishment of the Decision Support Service.
Go to Mental Health Commission
National Disability Authority
The National Disability Authority (NDA) is the independent statutory body that provides information and advice to the Government on policy and practice relevant to the lives of persons with disabilities.
Go to NDA
Office of the Wards of Court
The Office of the Wards of Court is part of the Courts Service. The Courts Service is an independent corporate organisation whose role is to manage the courts, support the judiciary and provide a high-quality and professional service to all users of the courts.
Go to Office of the Wards of Court
Complaints and concerns
Healthcomplaints.ie provides information on how to make a complaint or give feedback about health and social care services in Ireland.
Go to Healthcomplaints.ie
National Safeguarding Office
If you have a safeguarding concern about an adult at risk, you can contact the HSE’s National Safeguarding Office. In an emergency, where a person is at immediate risk, you should contact the Garda Síochana or Emergency Services on 999 or 112.
Go to National Safeguarding Office
Office of The Ombudsman
The Office of the Ombudsman examines complaints from people who feel they have been unfairly treated by a public service provider. They can examine complaints against most organisations that deliver public services.
Go to Office of the Ombudsman
Mental Health Commission
You can contact the Commission if you have an issue of concern about a mental health service. While the Commission does not have the legal power to investigate individual complaints, we review all information or concerns about services they receive and assess them against relevant regulations and standards.
Go to Mental Health Commission
You can contact HIQA if you have a concern about a designated disability service or nursing home. While they do not have the legal power to investigate individual complaints, they review all information or concerns about services they receive and assess them against relevant regulations and standards.
Go to HIQA
Office of the Confidential Recipient
You may want to report a concern about a vulnerable adult in the care of the HSE or a HSE funded agency. You can do this through the Office of the Confidential Recipient.
Go to Confidential Recipient
Advocacy and non-governmental organisations
The Alzheimer Society of Ireland
The Alzheimer Society of Ireland is the leading dementia service provider in Ireland. It provides specific services and supports and advocating for the rights and needs of all people living with dementia and their carers.
Go to Alzheimer Society of Ireland
Inclusion Ireland campaigns for changes in services and legislation that will improve the quality of life and participation of people with an intellectual disability in Irish Society. Inclusion Ireland promotes advocacy for people with an intellectual disability and provides an information and advice service.
Go to Inclusion Ireland
Irish Advocacy Network
The Irish Advocacy Network provides a peer advocacy service for people with mental health challenges.
Go to Irish Advocacy Network
Irish Hospice Foundation
The Irish Hospice Foundation's ‘Think Ahead’ programme provides a guide to members of the public to help them discuss and record their preferences in the event of an emergency, serious illness, or death. Information on advance healthcare planning and advance healthcare directives is also available on their website.
Go to Irish Hospice Foundation
National Advocacy Service
The National Advocacy Service (NAS) is an organisation which provides a free and confidential advocacy service to adults with a disability, aged 18 years and over.
Go to National Advocacy Service
Patient Advocacy Service
The Patient Advocacy Service is an independent, free and confidential service that provides information and support to people who want to make a complaint about an experience they have had in a HSE-funded public acute hospital or a HSE-operated nursing home.
Go to Patient Advocacy Service
Safeguarding Ireland promotes safeguarding of vulnerable adults to protect them from all forms of abuse by persons, organisations and institutions and to develop a national plan for promoting their welfare.
Go to Safeguarding Ireland
Sage Advocacy is a support and advocacy service for vulnerable adults, older people and healthcare patients.
Go to Sage
Huntington's Disease Association of Ireland
Huntington’s Disease Association of Ireland (HDAI) is a national voluntary organisation, established by family members, to provide support and information and to advocate for the needs of individuals and families living with Huntington’s disease. HDAI aims to raise awareness and understanding of HD with health and social care professionals, policy makers and the general public.
Go to Huntington's Disease Association of Ireland
Irish Rural Link
Irish Rural Link (IRL) is a national network of organisations and individuals campaigning for sustainable rural development in Ireland and Europe. A non-profit organisation that represents over 600 community groups with a combined membership of 25,000. They oversee the roll out of digital training for citizens (including farmers) who live in remote areas or in rural areas where broadband may be an issue.
Go to Irish Rural Link
United Nations Convention on the Rights of Persons with Disabilities
The United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) is an international treaty which identifies the rights of persons with disabilities as well as the obligations on State parties to promote, protect and ensure those rights.
The Hague Convention of 13 January 2000 on the International Protection of Adults addresses issues around international protection for vulnerable adults.
Council of Europe
The Council of Europe is a European human rights organisation. It promotes human rights through international conventions and monitors member states’ progress and makes recommendations through independent expert monitoring bodies. Recommendation 99(4) sets out principles concerning the legal protection of incapable adults.
European Convention on Human Rights
The European Convention on Human Rights is an international convention to protect human rights and political freedoms in Europe.