Useful Links

Please note that this is not an exhaustive list of resources. We do not take responsibility for the content of external organisations and their websites.

Government departments and statutory agencies

Citizens Information Board

The Citizens Information Board is the national agency responsible for supporting the provision of information, advice and advocacy on social services, and for the provision of the Money Advice and Budgeting Service.

Go to Citizens Information Board

Department of Health

The Department of Health’s mission is to improve the health and wellbeing of people in Ireland by delivering high quality health services and getting best value from health system resources.

Go to Department of Health

Department of Children, Equality, Disability, Integration and Youth

Department of Children, Equality, Disability, Integration and Youth's mission is to enhance the lives of children, young people, adults, families and communities, recognising diversity and promoting equality of opportunity.

Go to Department of Children, Equality, Disability, Integration and Youth

Health Service Executive (HSE)

The HSE provides all of Ireland’s public health services in hospitals and communities across the country.

Go to HSE

MyGovID

MyGovID is a single account that lets you use services from many government departments in Ireland. You will need a MyGovID to access our service. 

Go to MyGovID

Irish Human Rights and Equality Commission

The Irish Human Rights and Equality Commission (IHREC) is Ireland’s national human rights and equality institution. IHREC is the independent monitoring mechanism for UNCRPD in Ireland.

Go to IHREC

Legal Aid Board

The Legal Aid Board is an independent, publicly funded organisation providing civil legal aid and advice, family mediation services, and administering three ad-hoc legal aid schemes connected with criminal matters.

Go to Legal Aid Board

Mental Health Commission

The Mental Health Commission is an independent regulatory body. Its main functions are to promote, encourage and foster high standards and good practices in the delivery of mental health services and to protect the interests of patients who are involuntarily admitted. The Commission is responsible for the establishment of the Decision Support Service.

Go to Mental Health Commission

National Disability Authority

The National Disability Authority (NDA) is the independent statutory body that provides information and advice to the Government on policy and practice relevant to the lives of persons with disabilities.

Go to NDA

Office of the Wards of Court

The Office of the Wards of Court is part of the Courts Service. The Courts Service is an independent corporate organisation whose role is to manage the courts, support the judiciary and provide a high-quality and professional service to all users of the courts.

Go to Office of the Wards of Court

Complaints and concerns

Healthcomplaints.ie

Healthcomplaints.ie provides information on how to make a complaint or give feedback about health and social care services in Ireland.

Go to Healthcomplaints.ie

National Safeguarding Office

If you have a safeguarding concern about an adult at risk, you can contact the HSE’s National Safeguarding Office. In an emergency, where a person is at immediate risk, you should contact the Garda Síochana or Emergency Services on 999 or 112.

Go to National Safeguarding Office

Office of The Ombudsman

The Office of the Ombudsman examines complaints from people who feel they have been unfairly treated by a public service provider. They can examine complaints against most organisations that deliver public services.

Go to Office of the Ombudsman

Mental Health Commission

You can contact the Commission if you have an issue of concern about a mental health service. While the Commission does not have the legal power to investigate individual complaints, we review all information or concerns about services they receive and assess them against relevant regulations and standards.

Go to Mental Health Commission

HIQA

You can contact HIQA if you have a concern about a designated disability service or nursing home. While they do not have the legal power to investigate individual complaints, they review all information or concerns about services they receive and assess them against relevant regulations and standards.

Go to HIQA

Advocacy and non-governmental organisations

The Alzheimer Society of Ireland

The Alzheimer Society of Ireland is the leading dementia service provider in Ireland. It provides specific services and supports and advocating for the rights and needs of all people living with dementia and their carers.

Go to Alzheimer Society of Ireland

Inclusion Ireland

Inclusion Ireland campaigns for changes in services and legislation that will improve the quality of life and participation of people with an intellectual disability in Irish Society. Inclusion Ireland promotes advocacy for people with an intellectual disability and provides an information and advice service.

Go to Inclusion Ireland

Irish Advocacy Network

The Irish Advocacy Network provides a peer advocacy service for people with mental health challenges.

Go to Irish Advocacy Network

Irish Hospice Foundation

The Irish Hospice Foundation's ‘Think Ahead’ programme provides a guide to members of the public to help them discuss and record their preferences in the event of an emergency, serious illness, or death. Information on advance healthcare planning and advance healthcare directives is also available on their website.

Go to Irish Hospice Foundation

National Advocacy Service

The National Advocacy Service (NAS) is an organisation which provides a free and confidential advocacy service to adults with a disability, aged 18 years and over.

Go to National Advocacy Service

Safeguarding Ireland

Safeguarding Ireland promotes safeguarding of vulnerable adults to protect them from all forms of abuse by persons, organisations and institutions and to develop a national plan for promoting their welfare.

Go to Safeguarding Ireland

Sage Advocacy

Sage Advocacy is a support and advocacy service for vulnerable adults, older people and healthcare patients.

Go to Sage

Huntington's Disease Association of Ireland

Huntington’s Disease Association of Ireland (HDAI) is a national voluntary organisation, established by family members, to provide support and information and to advocate for the needs of individuals and families living with Huntington’s disease. HDAI aims to raise awareness and understanding of HD with health and social care professionals, policy makers and the general public.

Go to Huntington's Disease Association of Ireland

Irish Rural Link

Irish Rural Link (IRL) is a national network of organisations and individuals campaigning for sustainable rural development in Ireland and Europe. A non-profit organisation that represents over 600 community groups with a combined membership of 25,000. They oversee the roll out of digital training for citizens (including farmers) who live in remote areas or in rural areas where broadband may be an issue.

Go to Irish Rural Link

Information about current legal arrangements

Citizens Information Board - Current legal arrangements for incapacity

Citizens Information Board - Information on current Wards of Court system

Law Reform Commission – Report on Vulnerable Adults and the Law

National Safeguarding Committee - Review of current practice in the use of  wardship for adults in Ireland

Office of the Wards of Court

Information about the Assisted Decision Making (Capacity) Act 2015

Citizens Information Board - Relate, Guide to the Assisted Decision Making (Capacity) Act 2015

Department of Justice - Information on the Assisted Decision-Making (Capacity) Act 2015

HSE - National Quality Improvement Team - Quality Improvement Programmes -Assisted Decision Making

SAGE, A guide to the Assisted Decision Making Act 2015

Assisted Decision-Making (Capacity) Act 2015 Explainer Video

International conventions

United Nations Convention on the Rights of Persons with Disabilities

The United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) is an international treaty which identifies the rights of persons with disabilities as well as the obligations on State parties to promote, protect and ensure those rights.

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Hague Convention

The Hague Convention of 13 January 2000 on the International Protection of Adults addresses issues around international protection for vulnerable adults.

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Council of Europe

The Council of Europe is a European human rights organisation. It promotes human rights through international conventions and monitors member states’ progress and makes recommendations through independent expert monitoring bodies. Recommendation 99(4) sets out principles concerning the legal protection of incapable adults.

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European Convention on Human Rights

The European Convention on Human Rights is an international convention to protect human rights and political freedoms in Europe.

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International offices for supported decision making

Office of the Public Guardian Scotland

Office of the Public Guardian England and Wales

Office of the Public Advocate, Victoria, Australia

Office of the Public Guardian, New South Wales, Australia

Alberta Health Advocates, Alberta, Canada